Version 1.0

Dated: 12/13/2020

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Summary

This Privacy Policy (“policy”) will help you understand how SproutGround, L.L.C., a Delaware company (collectively, “SproutGround,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. The SproutGround policy concerns our collection of personal information via our websites and other commercial relationships. The policy describes the purposes for which we may collect this information, the conditions under which we may share it, the rights and choices of the data subject, and measures taken to protect it.

 

This policy may be amended, from time to time. If changes are material, you will be promptly updated via email or through the website. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

 

What User Data We Collect

Personal information or data is any information that can identify you, whether directly or indirectly. We process different types of personal information (for example, your name, company name, email address and work address).

 

Most personal information that we process is collected from you directly such as:

 

• name and contact details if and when you subscribe to this website;

• communications with you (e.g., email or phone calls);

• information you provide when using this website, such as specific product requests and orders; product preferences and interests;

• Your IP address;

• You are under no obligation to provide such information. However, if you do not provide such information, we make no guarantee that we can provide you with service.

 

We might also collect personal information about you through third party public sources such as a company web site or social media (e.g., LinkedIn). Some data collected may not specifically identify you but could be used to evaluate your usage, habits and practices on our website.

 

Why We Collect Your Data

We use personal information for the following reasons:

 

• Creating accounts and login credentials as necessary to allow you to use our Website;

• Responding to questions, requests for samples and general information;

• Marketing to you various content that advertise our website and/or services or surveys you for your interests;

• Customizing our website based on your behavior to improve your experience;

• Improving our services and products;

• Establishing or enforcing Terms of Use or other contractual agreements with you as an individual or with you on behalf of the company or entity you represent;

• Identifying and preventing potentially fraudulent, prohibited or illegal activities;

• Performing our obligations as may be required by law.

• Informing you of updates or changes to our services.

• If we need to use your personal information for any other purpose, we will notify you and explain the legal basis that allows us to do so.

 

When we are required to do so, we will obtain your consent to send you direct marketing emails. You can withdraw your consent at any time by sending email to info@sproutground.com. Withdrawing your consent does not make any processing of data that occurred before you withdrew consent unlawful. You should be aware that we may still contact you related to enforcement of any terms of use or other contractual agreements.

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Sharing Data With Third Parties

We do not sell, rent, or lease our user lists to third parties. We may, from time to time, hire third parties to provide services to us or on our behalf. Third parties that we work with must agree to maintaining the confidentiality of any personal information handled by them and are prohibited from using it for any purpose other than to deliver the services requested.

 

We may share your personal information with companies that we plan to merge with or be acquired by. If such a transaction takes place, we will request that the new combined or acquiring entity follow this policy or one equivalent in terms of the protections provided to you regarding your personal information. If not feasible, you will receive notice in advance and the opportunity to communicate a change in consent. Should SproutGround be required by law enforcement, government officials, or other third parties, we will share your personal information only if (a) we are compelled to do so by law, such as under a subpoena or court order, (b) it is necessary to do so to comply with applicable laws, (c) the disclosure of personal information is reasonably necessary to prevent physical harm or financial loss, (d) to report suspected illegal activity, (e) to investigate violations of any contracts, license agreements, terms of use, terms of service or other instruments, or (f) as otherwise required by law.

 

Handling and Storing Information and Data

We will store your personal information if you are a user for as long as is needed to manage any account held with us, as in accordance with our retention policy and as long as is necessary to enforce terms represented in any agreements or terms of use. We will retain your personal information if you have contacted us as a prospective customer or have subscribed to any of our marketing material unless you withdraw consent.

 

SproutGround operates out of the United States of America (USA). The data we collect from you is stored and processed in the USA. Independent of the location of data storage, we will take appropriate steps to ensure that the personal data we collect is processed according to the provisions of this policy and under the requirements of applicable law.

 

Our Cookie Policy

Our websites use cookies to store information on your computer. After agreeing to allow our website to use cookies, you agree to allow us to collect personal data regarding your online behavior, such as analyzing website traffic, visited websites and time spent on websites. The data we collect by using cookies is used to customize our website to your needs. We may also use cookies supplied by your browser or by third-party add-ins, such as Google Analytics. By using our website you agree to the placement of cookies on your computer in accordance with the terms of this policy. If you do not wish to accept cookies from the Websites, please either disable cookies in your web browser or refrain from using our website.

 

We use four types of cookies as described here:

 

Essential cookies: These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.

Marketing cookies: These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interest.

 

Functional cookies: These cookies collect data to remember choices users make to improve and give more personalized experience.

 

Analytics cookies: These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall experience.

 

Links to Other Websites

Our website may contain links to other third party websites. If you click on these links, SproutGround is not held responsible for your data and privacy protection. Visiting those websites is not governed by this policy.

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Your Privacy Rights (Non-EU Residents and Citizens)

If we hold your personal information, you may at any time request that we correct any incorrect or incomplete information, that we no longer send you any marketing communications and that you be given the right to review the information we hold about you. You may also request that we delete your personal information, so long as that personal information is no longer necessary for the purpose under which it was collected. If you make a request to us at info@sproutground.com, we will respond within one month. For your protection, we reserve the right to verify your identity before proceeding with any request. Should we not be able to fully delete your personal information, we will provide to you a description of why we are unable. In some cases, your personal information may be linked to transactions or other agreements with us.

 

European Union (EU) General Data Protection Regulations (GDPR)

SproutGround complies with GDPR. If you are an EU resident and citizen, GDPR gives you data protection rights. Every EU user has the right to request copies of your personal data, to request that we correct inaccurate or incomplete information about you, to request that we erase your personal data or restrict processing under certain conditions and to request that we transfer the data to another organization or directly to you under certain conditions. If you make a request to us at info@sproutground.com, we will respond within one month. 

 

California Consumer Privacy Act (CCPA) and California Online Privacy Protection Act (CALOPPA)

SproutGround complies with CCPA. We do NOT sell personal information to third parties at this time. If you are a Resident of California, you have the right to request how we or affiliated third parties use personal information and request that we erase all personal contact information, as indicated by CCPA or CALOPPA. Per CCPA, California residents have the right to know which personal information is being collected, if personal information is being sold or shared, and to whom, the right to object to sale of personal information, the right to access your own personal information and the right to equal service and price. If you make a request to us at info@sproutground.com, we will respond within one month. Be aware that not all information sharing is covered by CCPA or CALOPPA.

 

Communication

If you have questions regarding our privacy practices, or this Policy, please contact us at info@sproutground.com.

 

If you have an account with SproutGround, we will communicate with you through the email provided for user identification.

 

Changes to this Policy

For new users, this policy is effective upon the date above. For existing users, updates to this Policy are effective thirty (30) calendar days after the date above. 

 

Acceptance of policy

If you do not agree with the terms of this policy, you should refrain from using our website. Continued use of our website after having been informed of this policy implies acceptance of the terms of this policy.